Last updated: January 2, 2026

Privacy Policy

Prismhorizonxpr LLC ("we", "our") respects your privacy and protects the personal information you share when using prismhorizonxpr.com and our financial guidance services. This policy explains what data we collect, how we use it, with whom we share it, and your rights.

1. Data controller

Prismhorizonxpr LLC, located at Ave. Ponce de León 1357, Suite 402, San Juan, PR 00907, is the controller of your personal data. You can reach us at info@prismhorizonxpr.com.

2. Data we collect

We collect data you voluntarily provide through forms (name, email, phone, city, general family situation) and limited technical data (IP address, browser type, pages visited) when you browse the site.

3. Purpose

We use your information to provide guidance on financial assistance programs, respond to your inquiries, deliver the newsletter if requested, and improve your experience on the site. We do not sell your data to third parties.

4. Legal basis

We process your data based on your explicit consent, the performance of a service you request, and our legitimate interest in keeping the site secure.

5. Retention

We keep your data for as long as needed to deliver our service and afterwards for the legal retention periods applicable in Puerto Rico, after which it is deleted or anonymized.

6. Information sharing

We only share data with technical service providers (hosting, email, analytics) acting as processors under confidentiality agreements. We never share your information with government agencies without your explicit authorization.

7. Your rights

You may access, rectify, delete or restrict the processing of your data, and withdraw your consent at any time by writing to info@prismhorizonxpr.com. If you reside in the U.S., you may also exercise the rights available under your state's law.

8. Security

We apply reasonable technical and organizational measures to protect your information (transit encryption, access control, backups). However, no system is 100% bulletproof.

9. Minors

Our services are intended for users aged 18 and over. We do not knowingly collect data from minors. If we become aware of such a case we will delete the information promptly.

10. Changes to this policy

We may update this policy to reflect legal or service changes. The current version will be published on this page along with its update date.

Prismhorizonxpr

Prismhorizonxpr is a financial guidance center focused on Puerto Rican families and small local businesses. We work with certified counselors and refer to official federal and state programs.

Prismhorizonxpr is a private guidance company. It is not a government agency and is not affiliated with FEMA, HUD, USDA, the Puerto Rico Treasury Department or the U.S. Department of the Treasury. All official names and logos belong to their respective owners.

Contact

Prismhorizonxpr LLC

Commercial Registry: Puerto Rico Department of State, File No. 458920-2024

EIN (Tax ID): 87-4938265

Merchant License: 168-29384

Jurisdiction: Commonwealth of Puerto Rico

Year of incorporation: 2024

We comply with PR Merchant Law 75, applicable HIPAA provisions and U.S. Treasury federal regulations.

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San Juan · Caguas · Ponce · Mayagüez · Aguadilla